Hers provides medications for weight loss, hair loss, mental health, sexual health, and more. Here’s the lowdown on how it works and what it costs.
Hers, a part of the Hims & Hers Health platform, grew popular for its hair loss program and products. It’s also well known for its sexual and mental health support.
As the telemedicine industry has grown, Hers has followed suit. It has expanded its offerings to include weight loss, focusing on prescription medications, including its own compounded semaglutide GLP-1 medication.
In this article, we delve into Hers’ current services, explain what medications it offers, and describe what to suspect when you sign on.
For Hers pros and cons
Pros
- online access to licensed medical professionals
- prescription medications and other products sent directly to you
- recurring subscriptions mean you don’t have to request refills
- easy-to-use app
- may be more affordable if you don’t have insurance
Cons
- medication management, check ins, and other communications are done via messaging
- not suitable for all medical concerns or complex health needs
- no insurance accepted
- requires a reliable internet connection
- subscription and service costs are often unclear
Hers offerings
Weight loss services
Hers’ newest offering is a weight management program that focuses on prescription weight loss medications, including:
- Wegovy and Ozempic: GLP-1 receptor agonists that
effectively regulate blood sugar and reduce appetite. - Compounded GLP-1: Customized, non-FDA-approved formulations of GLP-1 medications.
- Metformin:
Effective for weight management, often used in those with insulin resistance or type 2 diabetes. - Bupropion: An antidepressant that can also aid in weight loss.
- Topiramate: A medication that helps with weight loss, epilepsy, and migraine.
- Vitamin B12: Supports energy levels and metabolism.
- Naltrexone: Used to manage cravings and support weight loss.
Hers provides ongoing support and monitoring through its platform and app. You can message with a healthcare professional to discuss your progress and adjust your plan as needed. The program also offers educational resources on nutrition, exercise, and lifestyle changes.
A note on compounded drugs
Because of
While we have taken reasonable steps to vet the telehealth services and pharmacies featured on this page to ensure they align with Healthline’s standards for safety and transparency, we are unable to confirm that only FDA-approved medications are being prescribed and filled.
It’s important to talk with your healthcare professional or pharmacy to ensure they’re prescribing a non-compounded, FDA-approved GLP-1 medication.
Hers Supplements
Hers also offers some supplements to support women’s health, including:
How Hers works
Hers offers a streamlined process for accessing health services. Here’s how to get started with the platform:
1. Download the app or log in on the website
- Price: free to download
The Hers app is available for free on both iPhone and Android devices. It provides an easy way to sign up and access Hers services. You can also set up your account on the Hers website.
2. Create your profile
The first step is to set up your profile. Hers uses an encrypted data platform to ensure your information is kept private. You’ll enter basic information about yourself and answer questions about your:
- lifestyle
- health
- medical history
- current symptoms
You’ll also need to provide a government-issued ID and a credit card.
3. Complete a medical questionnaire
After setting up your profile, you’ll answer specific questions about your medical concern and symptoms.
- Hair care services: You’ll detail your hair loss concerns and current hair care routine.
- Weight loss services: You’ll outline your weight loss goals, diet, and exercise habits.
- Mental health services: You’ll answer questions about your mental health history and current symptoms.
- Sexual health: You’ll detail your sexual health concerns, such as birth control needs or performance issues.
- Skin care: You’ll describe your skin issues, such as acne or other skin conditions, and your current skin care routine.
Within 24 hours, a licensed health professional will evaluate your needs and communicate with you through the online platform. You will not speak to a person in real time.
4. Get your treatment plan
Once a Hers service professional has assessed your profile, they will advise you on a treatment plan.
If you need prescription medications, Hers will mail them discreetly to your home. Many treatments are available via a monthly subscription, ensuring continuous access without the hassle of reordering.
For some skin care products, supplements, and pleasure items, you can make direct purchases from the Hers website or app without going through the entire setup process. You have the option to create an account or simply check out as a guest, providing a quick and easy way to access the essentials you need.
How much does Hers cost?
If you’re prescribed anxiety or depression medications, monthly prescriptions begin at $85, but if you purchase a 3-month supply upfront, the cost drops to $49 per month. Oral weight loss medications start at $79 monthly, and GLP-1 injections start at $199 per month.
Hers’ product prices range from around $15 to over $100. Shipping is free, and the cost of a monthly subscription varies depending on the products or package you select.
Does Hers accept insurance?
Hers doesn’t accept medical insurance or HSA/FSA payments, meaning all products and services are paid out-of-pocket.
However, if you opt to have a Hers doctor send your prescription to a local pharmacy, your insurance may cover the cost of the medication.
Who is For Hers for?
Hers may be a good fit for people seeking convenient online support and medication for some health needs, including:
- anxiety
- hair loss
- sexual health concerns
- weight loss
If Hers offers the medication you need, it provides the added convenience of delivering it directly to your door each month, saving you even more time.
While Hers doesn’t accept insurance, it says its medications are 50% to 80% off retail prices, providing a more accessible and affordable option for many consumers.
It’s important to note that not all medical questions and concerns can be addressed through Hers’ online platform. There is a chance that Hers might not be able to meet all your needs or provide a suitable product for your specific concerns.
Hers is not appropriate for addressing complex health conditions or urgent medical needs.
Company reputation
Hims & Hers Health, Inc., is licensed in all 50 states to provide online healthcare services. Based on about 3,600 customer reviews, it has an A+ rating from the Better Business Bureau (BBB) and an average of 3.8 stars out of 5.
But some recent Hims and For Hers reviews complain about a lack of communication from the company, not being warned of possible medication side effects, and difficulty getting questions answered by medical professionals about prescriptions.
A class action lawsuit against Hims regarding accessibility issues for disabled persons was settled in December 2020. A lawsuit over data mining and secure chat violations against Hims & Hers Health, Inc. was preliminarily settled in March 2023.
Customer reviews
Since medical services are confidential, Hers says customer reviews aren’t available for all of its products and services.
People rated the hair care, supplements, and nonprescription sexual health products between 4 and 5 stars (out of 5) on the Hers website. Trustpilot reviewers give Hers an average of 3.5 stars in 1193 reviews.
Hers vs. competitors
Several platforms are similar to Hers. Here’s how they stack up.
| Medications for | Price | Insurance accepted | |
|---|---|---|---|
| Hers | • weight loss • skin care • hair care • sexual health • mental health | •mental health medications start at $85/mo or $49/mo for a 3-month supply • oral weight loss medications start at $79/mo; compounded semaglutide GLP-1 injections start at $199/mo • other products range from $15 to $115 | no |
| Nurx | • skin care • sexual health • migraine treatment • testing kits • mental health • birth control • hair loss • menopause support | $30 for consult, $0 to $220 per product | for medications but not for consultations; some HSA/FSA payments accepted |
| Wisp | • sexual health • mental health • other health conditions | $20 for consult, $25 to $110 per product | no; accepts HSA/FSA payment |
When to talk with a doctor
Though telehealth services like Hers can be a convenient and time-saving alternative to in-person appointments, there are several instances where a visit to the doctor may be necessary.
For instance, telehealth can be useful for refilling or prescribing medications for conditions that have already been diagnosed. However, you may need to see a doctor in some cases, especially if a physical exam, blood test, or imaging test is required to make a diagnosis.
It may also be necessary to consult a doctor for complex medical conditions that require more intensive treatment.
Additionally, if you find that your symptoms do not improve or worsen after using medications or supplements from Hers, you can talk with a doctor to determine whether other treatment options may be necessary or beneficial.
Frequently asked questions about Hers
Hers may be a good option for many people, especially those looking for convenient and accessible healthcare solutions. The platform offers a wide range of services and a user-friendly app, making it easy to access health consultations, personalized treatment plans, and direct-to-door delivery of medications and products.
However, while Hers provides extensive resources and support, it isn’t suitable for all medical conditions or complex health needs.
Hers offers a valuable service for those who want a hassle-free approach to healthcare and are willing to pay out-of-pocket.
Hers requires an online consultation with a healthcare professional on the platform before prescribing appropriate medications. Based on your healthcare needs, your prescription may include:
- Weight loss: Ozempic, Wegovy, or metformin
- Anxiety and depression: escitalopram (Lexapro), sertraline (Zoloft), or fluoxetine (Prozac)
- Sexual health: birth control pills or valacyclovir for genital or oral herpes
- Hair loss: Minoxidil
- Skin care: acne or creams formulated with tretinoin
It’s important to note that Hers’ clinicians do not prescribe controlled substances like Xanax or Adderall.
Takeaway
Hers provides a convenient telehealth platform for managing some health needs through medication. With weight loss programming, mental health management, sexual health support, and products for hair and skin, Hers makes it easy to get prescriptions delivered to your door.
However, the absence of face-to-face interactions with clinicians limits its scope of services. And you can only communicate with a Hers service professional is done exclusively through messaging, so you don’t get to speak with a person in real time, even on video.
So, while Hers can be a valuable supplement to your overall healthcare routine, it should not replace regular in-person visits with healthcare professionals for comprehensive health evaluations.